Terms and conditions

You must be at least 18 years old and comply with applicable laws to participate. Accounts must be registered using accurate personal information. Only one account is permitted per person, household or address, telephone number, email address and IP address.

Login details must be kept confidential. Accounts must not be sold or transferred to anyone else. Using another person’s login details is prohibited.

Documents may be requested to verify your age, identity, address and source of funds. These can include proof of identity, address and payment method. Requested information and documents must be submitted within 30 days. Payments may be withheld and accounts restricted until verification is complete.

You may only deposit using payment methods in your own name. Withdrawals are subject to the limits of the payment method and your VIP tier, as well as the necessary account checks. Deposited funds must be wagered at least once before withdrawal.

After six months without account activity, a monthly administration fee of up to CHF 5 or EUR 5 may apply.

Each bonus has its own minimum deposit, activation deadlines, wagering requirements and exclusions. If you request a withdrawal before activating a bonus or while a bonus is active, you may forfeit the bonus and any associated winnings.

Bets and games are settled according to their respective rules. Bonus abuse, fraud, collusion and exploiting software errors are prohibited. Breaches may result in your account being restricted or closed, and winnings or withdrawals being cancelled.

For questions about these terms or to make a complaint, use live chat in the casino or email [email protected]. Support also handles requests for account closure and self-exclusion.