Casino welcome package
Deposit bonus, free spins and free bets across your first three deposits.
Golazzo Casino Login
Sign in with your email address and password. Your account works for the casino, live casino and sportsbook, both on your computer and your phone. If you have forgotten your password or cannot access your account, our team can help.
One account for casino games, live casino and sports betting. 18+ only.
Log in to Golazzo
- Select «Log in» to open the login window.
- Enter the email address you registered with and your password.
- Select «Log in» to access your account.
If your browser keeps filling in an old password after you change it, your login will be rejected. You must use your new password.
Create your Golazzo account
You must be at least 18 to register with us. Select «Register now» to choose your welcome offer or open an account without a bonus. Then set your email address and password.
We also need your first and last name, date of birth, residential address, country and account currency. You can choose Swiss francs (CHF) as your account currency. Your details must match your identity documents. To complete registration, confirm your age and accept our terms and conditions and privacy policy.
Sports welcome offer
A sports bonus on your first deposit, with a bet slip boost from CHF 30.
Without a welcome bonus
You can also open an account without claiming a welcome bonus.
Forgot your password?
- Select «Forgot password?» in the login window.
- Enter your registered email address and select «Reset password».
- We will send you an email with a link to change your password. Enter your new password twice and confirm with «Save».
The message may end up in your spam or junk folder. If you do not receive it or no longer have access to your registered email account, contact us through live chat or at [email protected]. Your registered email address cannot be changed.
If you cannot log in
| Problem | What you can do |
|---|---|
| Your email address or password is not accepted | Use the email address you registered with. Passwords are case-sensitive. A saved password may be out of date; use «Forgot password?» to reset it. |
| The login window does not load properly | Reloading the page or using another up-to-date browser often helps. Old browser data can also cause problems. After clearing your cache and cookies, you will need to sign in again. |
| You can log in, but a game will not load | Try reloading the game or using another browser. If the problem persists, our team can help through live chat or email. |
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If you see an error message, send us its exact wording. If your account has been restricted, entering the correct password will not restore access.
Is your account restricted or closed?
For questions about an account restriction or reopening a closed account, contact support through live chat or at [email protected]. Whether your account can be reopened, and how long that takes, depends on why it was closed or restricted.
Self-exclusion remains in effect even if you change your password. Our support team can explain the restrictions that apply to your account.
Verify your account
To verify your account, we need proof of identity and address. Your name and the required details must be clearly legible on your documents.
Support can answer questions about the requested documents. We do not need your password for verification.
Proof of identity
A colour photo of your identity card or passport.
Proof of address
A utility bill for electricity or gas, or a bank statement showing your name and current address. The document must be no more than three months old.
Golazzo login on your phone
On Android and iPhone, sign in through your browser using the same email address and password as on your computer. You do not need a second account or an app download to log in on mobile.
We can help you log in
You can reach our support team through live chat in the casino or at [email protected]. For help with a login problem, provide the exact error message and details of your device and browser. Never share your password.
Questions about your Golazzo account
What details do I need for the Golazzo Casino login?
Sign in with your registered email address and password. The same login details work for casino games, live casino and sports betting.
How do I reset a forgotten password?
Select «Forgot password?» in the login window and enter your registered email address. After selecting «Reset password», we will email you a link. Open it, enter your new password twice and confirm with «Save».
What can I do if the password reset email does not arrive?
The message may be in your spam or junk folder. To reset your password, use the exact email address you registered with. If you still do not receive the message or no longer have access to that inbox, contact us through live chat or at [email protected].
Can I change my registered email address?
No. Your registered email address cannot be changed. If you can no longer access that mailbox, contact support.
Can I log in on iPhone or Android?
Yes. Use Golazzo in your mobile browser with the same login details as on your computer. No app download is needed for browser access.
What happens if my account is restricted?
Our support team can help with questions about account restrictions. Whether a closed or restricted account can be reopened, and how long it takes, depends on the reason. Changing your password does not lift an account restriction.
What documents does Golazzo need for verification?
We need a colour photo of your identity card or passport and recent proof of address. A utility bill for electricity or gas or a bank statement showing your name and address, dated within the last three months, is suitable.
Do I have to choose a bonus when I register?
No. You can choose the casino or sports welcome offer, or select «I don't want a welcome bonus» to open an account without one. If you choose the casino welcome package, you do not need a bonus code. Its minimum deposit and wagering requirements still apply.
Return to your Golazzo account
Sign in using your registered email address and password.